Health & Safety2020-10-02T15:10:48+10:00

COVID-19 (Coronavirus) advice for the JCU Brisbane community

Queensland offers a range of resources including the Queensland student hub network, an international student hotline and student support staff dedicated to supporting and encouraging students. For more information, please click here.

For the most up to date information regarding COVID-19 (Coronavirus), please click here.

For coronavirus videos explained in your own language, please click here.

To view the Australian Government’s, ‘Supporting international students to support Australian jobs’ media release regarding student visas, please click here.

Should you in anyway be adversely impacted by the current global health emergency or just wish to access the latest information that can assist you in your studies, we are here to support you.

Please contact us on the following phone number or email address relating to the available categories.

Wellbeing Servicesstudentcounsellor@jcub.edu.au
0435 582 272
Advocacy Servicesgian.corpuz@jcu.edu.au
0435 582 272
Learnjcu Collaborate Supportbusinessonline@jcu.edu.au
The Resource Centre & Learning Supportbrisbanelibrary@jcub.edu.au
07 3001 7813
07 3001 7894
0438 169 691
Student Servicesenrolments@jcub.edu.au
07 3001 7800
Student Financefinance@jcub.edu.au
07 3001 7800
Academic staff support Academic excellence scholarshipacademicadmin@jcub.edu.au


If you’re travelling or returning to Australia  you are required to self-isolate (Coronavirus COVID-19 isolation guidance) for 14 days. This applies to all travellers, including Australian citizens. For details see the Australian Border Force website.

Self-quarantine means staying at home or at your place of residence in Australia except when seeking medical assistance, and not receiving visitors. You should not attend University and must avoid contact with other students and staff. Those students who will be undertaking placement on their return to Australia need to contact their placement coordinators regarding workplace requirements for self-quarantine.

If you are well, there is no need to wear surgical masks at home. Ask others who are not in isolation to get food and necessities for you. If you must leave home, such as to seek medical care, wear a surgical mask. If you don’t have a mask, take care to not cough or sneeze on others. Monitor yourself for symptoms including fever, cough or shortness of breath. Other early symptoms include chills, body aches, sore throat, runny nose and muscle pain.

If you have symptoms you should remain isolated from others until you are assessed by a General Practitioner (doctor) or hospital.

Isolation is defined as the separation or restriction of activities of an ill person with a contagious disease from those who are well.

Coronaviruses are a large family of viruses that cause illnesses similar to the common cold and more severe diseases such as Middle East Respiratory Syndrome (MERS) and Severe Acute Respiratory Syndrome (SARS). The strain of coronavirus from Wuhan is new and has not been previously identified in humans.

Most people infected live in, or travelled to, Hubei province, China recently. There have been cases of coronavirus reported in other Chinese provinces and other countries.

To view a social distancing guidance PDF from the Australian Government please click here. 

Symptoms of the coronavirus include (but are not limited to):

  • fever
  • cough
  • sore throat
  • fatigue
  • shortness of breath
  • breathing difficulties

It is likely that the virus originally came from an animal, and there is evidence that it is spread from person to person like the flu.

Viruses tend to spread via cough and sneeze droplets.

When an infected person coughs or sneezes, they release droplets of saliva or mucus.

These droplets can fall on people in the vicinity and can be either directly inhaled or picked up on the hands then transferred when someone touches their face, causing infection.

For flu, generally exposure is defined as being within six feet of an infected person who sneezes or coughs for 10 minutes or longer

Those at highest risk of being infected are people who have travelled from high risk countries since 31 December 2019, or have been in close contact with a confirmed case of coronavirus.

Preliminary information suggests that people with underlying medical conditions such as heart or lung disease and the elderly would be at risk of more severe disease if infected.

At this stage it is believed that symptoms occur within approximately two (2) weeks of exposure.

Anyone showing symptoms should contact their General Practitioner (doctor) or a health professional, so that any appropriate precautionary measures can be taken regarding treatment. We suggest you phone ahead, explaining your symptoms and travel history, rather than attending in person.

To keep from spreading respiratory illness to others, you should practice good hygiene by covering your coughs and sneezes and washing your hands thoroughly, for at least 20 seconds with soap and water. You should also clean and disinfect frequently touched objects and surfaces.

The best way to prevent infection is to avoid being exposed to the virus. Actions to help prevent the spread of respiratory viruses include:

  • Frequently cleaning hands by using alcohol-based hand rub or soap and water
  • When coughing and sneezing, cover mouth and nose with a flexed elbow or a tissue – throw the tissue away immediately and wash hands
  • Avoid close contact with anyone who has a fever and cough
  • If you have a fever, cough or difficulty breathing, seek medical care early and share previous travel history with your health care provider.

There is no indication or evidence that masks are needed in day-to-day activities.

Within a healthcare setting, P2 masks are likely to provide some protection against the virus for those who are in close contact, such as treating or testing a person with symptoms.

People who think that they might be infected with coronavirus should wear a surgical mask (or P2 mask) in order to reduce the risk of transmitting the virus to anyone else.

JCU is following advice from the Australian Government Department of Health and Queensland Health, which are both updating information regularly on their websites.

If you have any questions, please contact enrolments@jcub.edu.au

Phone: 3001 7800

Free, professional and confidential support is available for students through JCU’s counselling service. Sessions can be face to face, on the phone or via Skype.

If you are a staff member, JCU offers a free, confidential counselling service through the Employee Assistance Program (EAP).

JCU Brisbane liaised with approved providers of student accommodation (on and off campus) to ensure that they have suitable precautions and protocols in place should there be any concern about the health of a resident.

If have any questions or concerns, please contact enrolments@jcub.edu.au or phone 3001 7800

Students who are likely to experience difficulty in travelling to a JCU campus are encouraged to get in touch with the Enrolments Team on enrolments@jcub.edu.au

The University is working on options if students are unable to start on time, as planned. Depending on your program and courses, the options will be different. If you think that you will not be able to be at JCU for the beginning of Trimester, please contact the Enrolments Team who will work with you to determine your options.

JCU Brisbane is monitoring the situation and making decisions in response to any potential impacts on our community and operations. Students arriving from overseas have been contacted and will continue to be advised on the latest advice and precautions to be taken.

The Australian Government Department of Health is monitoring the situation, and is ready to increase response activities if and when they need to. Australia has well-established procedures to ensure people with illnesses travelling into the country are detected at the border. Australia already requires passengers who show signs of an infectious disease, including fever, sweats or chills to meet biosecurity officers when they arrive in Australia to be assessed. The Department of Health is working closely with State and Territory Chief Health Officers, to ensure they coordinate an evidence-based response in Australia.

Non-GPA FAQ for Students

Your level 2 subjects will be graded as S/U and level 3 subjects will be graded using the standard results system. The results for the level 2 subjects will not count toward your GPA. Your GPA for Study Period 21 will be calculated on your results for level 3 subjects.

Level 3 and higher-level subjects are usually final year or postgraduate subjects and may contribute to graduate outcomes (employability), may be required for accreditation, or entry to postgraduate courses. However, there may also be Level 3 and higher-level subjects that utilise S and U results as normal practice, and these results will be retained in these subjects.

The system is implemented at a subject level basis, so the results system applies to all students enrolled in a particular subject in this Teaching Period.

At this stage the non-GPA results system will apply to subjects that are currently being undertaken, and for subjects that commence prior to 27 July 2020 (Study Period 21). The University will update this as required and you will be informed if there is a change to this time frame.

SP21-2020 GPA

If you are transferring to another course after Study Period 21 2020 or taking an exit award, you may apply for a “SP21 2020 GPA.”

A SP21-2020 GPA is a calculation of an equivalent Grade Point Average (GPA) based on results achieved in Level 1 and 2 coded subjects in Study Period 21, endorsed by the Dean of your College as the GPA that would have been earned if a GPA grading system was applied to your performance in the subject assessment.

It is provided on a case-by-case basis where it is required to support course transfer applications and similar processes that normally depend on a GPA. It does not change your earned GPA from your previous or future studies. The GPA awarded from studies previous to 2020 will be retained in academic transcripts even if a SP21-2020 GPA is approved.

You will apply to the University for a review of final subject result following the release of your subject results. The University will consider your eligibility for a SP21 2020 GPA (see Can I apply for SP21 2020 GPA) before agreeing to the request.

Failing grades

Normally if you have not met the passing requirements for your subject you will receive a failing result of N, U, WF (if you withdrew after the last date for withdrawal without academic penalty) or X (if you attempted less than 80% of the assessment).

For SP21 2020 subjects that are not finalised prior to April 9, 2020 the result of WD (Withdrawn) will be used in place of any N, U, or WF result that would normally be awarded.

A Withdrawn (WD) grade indicates that you have not completed the passing requirements of the subject, but will not reduce your course GPA. If the subject is required for your course then you will need to repeat the subject in order to Pass it.

If you have been awarded an X result, it will remain on your academic transcript and count towards your GPA as it shows that you have not sufficiently engaged with the subject assessment.

Put simply, failing grades (other than an X result) will not be recorded on your Academic Transcript or count toward your course GPA in those subjects in Study Period 21 2020 where a result has not already been issued. You will need to repeat any subjects where a passing grade is not achieved if the successful completion of this subject is required to complete your course.