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Student Services

We are here to help you

Student Services is our most direct interface with our students, and contributes significantly to an enhanced student experience through a positive engagement.

Customer service is of our highest priority and we have a sense of responsibility and ownership for the quality of service delivered as to increase the capacity of our total customer base. Providing; promptness, completeness, consistency and accessibility to all areas of the University.

The Student Services team will work with you to ensure that your study at James Cook University Brisbane is memorable and enriched.

Available services:

  • Study options and opportunities
  • Support through Registration and Orientation
  • Study planning
  • Enrolment
  • Amendments to CoE's
  • Student Resource Centre
  • General study related enquiries


Opening hours are from 8:30am to 4:45pm Monday to Friday (excluding Public Holidays).


General Forms

Finance Request Form

Student Enquiry Form

Student Letter Request Form

For any enquiries or to request a letter, please complete one of the above attached relevant writable PDF documents and send it as an email, using the send file option, to


For more information, please contact the Student Services team:

Phone: 3001 7800